Car Rental FAQ

Everything you need to know about our car rental services in Bangladesh

Vehicle Information
Rates & Pricing
Safety & Insurance

Frequently Asked Questions

Comprehensive answers to help you understand our car rental services

Vehicle & Service Information

What types of vehicles do you offer?

We offer a comprehensive fleet including economy cars (Toyota Vios, Honda City), premium sedans (Toyota Corolla, Honda Civic), SUVs (Toyota Fortuner, Mitsubishi Pajero), luxury vehicles (Mercedes E-Class, BMW 5 Series), and commercial vehicles (Hiace, Noah) for larger groups.

Quick Answer: Economy (4 passengers), Premium (5 passengers), SUV (7 passengers), Luxury (5 passengers), Commercial (12-15 passengers)

What is included in your car rental service?

Our service includes the vehicle, a professional licensed driver, comprehensive insurance coverage, GPS navigation, fuel for the journey, and 24/7 roadside assistance. Optional add-ons include child seats and additional insurance coverage.

Included: Vehicle, Driver, Insurance, GPS, Fuel, Roadside Assistance

Do you provide drivers with the vehicles?

Yes, all our vehicles come with professional, licensed drivers who are trained, background-checked, and have extensive local knowledge. They are fluent in Bengali and English, ensuring smooth communication throughout your journey.

Driver Features: Licensed, Trained, Background-checked, Local Knowledge, Bilingual

Rates & Pricing Information

What are your car rental rates in 2025?

Our 2025 rates start at 3,700 BDT per day for economy vehicles, 4,500 BDT for premium vehicles, and 6,000+ BDT for luxury vehicles. We offer significant discounts for weekly (20% off) and monthly (35% off) rentals.

Daily Rates: Economy: 3,700 BDT, Premium: 4,500 BDT, Luxury: 6,000+ BDT

Are there any additional charges or hidden fees?

No hidden fees! Our rates are transparent and include all essential services. Additional charges only apply for optional services like child seats, extra insurance, or special requests. We provide a complete cost breakdown before booking.

Transparency: No hidden fees, Optional services clearly marked, Complete cost breakdown provided

What payment methods do you accept?

We accept cash (BDT), bank transfers, mobile banking (bKash, Nagad), and credit/debit cards. A 20-30% advance payment is required for booking confirmation, with the remaining balance due before or after the service.

Payment Options: Cash, Bank Transfer, Mobile Banking, Cards. Advance: 20-30%

Requirements & Booking Process

What documents do I need for car rental?

You need a valid driving license (international driving permit for foreign visitors), national ID or passport, and proof of address. All documents must be current and valid. We'll verify these documents during the booking process.

Required: Driving License, ID/Passport, Proof of Address

How far in advance should I book a car rental?

For regular rentals, we recommend booking 24-48 hours in advance. During peak seasons (Eid, holidays, tourist season), book 1-2 weeks ahead. For special events or luxury vehicles, book 2-4 weeks in advance to ensure availability.

Booking Timeline: Regular: 24-48h, Peak Season: 1-2 weeks, Special Events: 2-4 weeks

Can I modify or cancel my booking?

Yes, you can modify your booking up to 24 hours before the scheduled pickup time. Cancellations are free up to 48 hours before pickup. Late cancellations may incur a small fee to cover administrative costs.

Modification: Up to 24h before pickup. Cancellation: Free up to 48h before

Safety & Insurance

What insurance coverage do you provide?

We provide comprehensive insurance coverage including third-party liability, vehicle damage, and passenger injury coverage. Our insurance covers all standard scenarios and we offer additional coverage options for enhanced protection.

Coverage: Third-party Liability, Vehicle Damage, Passenger Injury, Additional Options Available

How do you ensure vehicle safety?

All vehicles undergo regular maintenance checks, safety inspections, and are equipped with GPS tracking. Our drivers are trained in defensive driving and emergency procedures. We maintain strict safety standards for all vehicles.

Safety Measures: Regular Maintenance, Safety Inspections, GPS Tracking, Driver Training

What happens in case of an emergency?

We provide 24/7 emergency support. In case of breakdowns or accidents, our roadside assistance team will respond immediately. We also have backup vehicles available to ensure minimal disruption to your journey.

Emergency Support: 24/7 Assistance, Immediate Response, Backup Vehicles Available

Service Coverage & Areas

Information about where we provide our car rental services

Service Areas

Major Cities Covered

  • Dhaka: Capital city and surrounding areas
  • Chittagong: Port city and hill tracts
  • Sylhet: Tea gardens and cultural sites
  • Rajshahi: Historical and cultural destinations
  • Khulna: Sundarbans and coastal areas
  • Rangpur: Northern region and heritage sites

Tourist Destinations

  • Cox's Bazar: World's longest beach
  • Sundarbans: UNESCO World Heritage Site
  • Srimangal: Tea capital of Bangladesh
  • Bandarban: Hill district and tribal culture

Airport & Long-Distance

Airport Transfers

  • Hazrat Shahjalal International Airport (Dhaka)
  • Shah Amanat International Airport (Chittagong)
  • Osmani International Airport (Sylhet)
  • Jessore Airport

Long-Distance Services

  • Inter-city Travel: All major routes covered
  • Tourist Circuits: Popular destination routes
  • Corporate Travel: Business and event transportation
  • Special Events: Weddings, corporate events, tours

Contact & Support

Get in touch with us for any additional questions or support

Phone Support

Call us directly for immediate assistance

+880 1605155026

Available 8:00 AM - 8:00 PM

Email Support

Send us detailed inquiries via email

connect@gaaribd.com

Response within 24 hours

Online Booking

Book your vehicle online instantly

Available 24/7

Ready to Book Your Car Rental?

Get started with your journey today