Privacy Policy

1. Introduction

Welcome to Gaari Car Rental Bangladesh ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental and travel services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Driver's license information and identification documents
• Payment information (credit card details, billing address)
• Travel preferences and booking history
• Emergency contact information
• Vehicle preferences and requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our car rental services
• To process bookings and payments
• To communicate with you about your reservations
• To send you service updates and promotional offers
• To improve our services and website functionality
• To comply with legal obligations
• To ensure the safety and security of our services

4. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

4.1 Dedicated Service Providers

We may share your information with trusted service providers who assist us in operating our business, such as:

• Payment processors for secure payment processing
• Insurance companies for vehicle coverage
• Vehicle maintenance and service providers
• Customer support and communication services
• Legal and regulatory compliance services

All service providers are contractually obligated to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Secure payment processing with industry-standard protocols
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

6. Payment Information Security

Your payment information is processed securely through trusted payment processors who comply with PCI DSS standards. We only store the minimum payment information necessary for transaction processing and customer service.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: