Pricing & Payment FAQ

Everything you need to know about rates, costs, and payment methods

💰 20+ Questions & Answers
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What are your car rental rates in Bangladesh?

Our car rental rates start at 3,700 BDT per day for economy vehicles (Toyota Vios, Honda City). Standard vehicles cost 3,700-4,000 BDT/day, premium vehicles 4,500+ BDT/day, SUVs 5,000+ BDT/day, and vans 6,000+ BDT/day. All rates include driver, fuel, and basic insurance.

Rate Structure
car rental rateseconomy vehiclespremium vehicles

How much do travel packages cost?

Travel package prices vary by destination and duration. Cox's Bazar packages start at 15,000 BDT for 3 days, Sundarbans tours from 25,000 BDT for 2 days, Srimangal tours from 18,000 BDT for 2 days, and multi-city tours start at 50,000 BDT for 7 days. Prices include accommodation, transportation, meals, and guides.

Package Costs
travel packagesCox's BazarSundarbans

What payment methods do you accept?

We accept multiple payment methods: cash (BDT), bank transfers, mobile banking (bKash, Nagad, Rocket), and major credit cards (Visa, MasterCard). Corporate clients can arrange monthly billing. A security deposit is required for car rentals, and advance payment is required for travel packages.

Payment Methods
payment methodscashbank transfer

Do you offer discounts for long-term rentals?

Yes, we offer significant discounts for long-term rentals. Weekly rentals get 15-20% discount, monthly rentals get 25-30% discount, and quarterly rentals get 35-40% discount. Corporate clients get additional volume discounts. Group bookings for travel packages also receive special rates.

Discounts & Offers
long-term discountsweekly discountsmonthly discounts

What additional costs should I expect?

Additional costs may include extended insurance coverage, GPS rental, child seats, extra drivers, airport pickup fees, and fuel surcharges for long-distance travel. Travel packages may have optional add-ons like luxury upgrades, special activities, or extended tours. All costs are clearly communicated upfront.

Additional Costs
extended insuranceGPS rentalchild seats

Is there a security deposit required?

Yes, a security deposit is required for all car rentals. The amount varies by vehicle type: economy vehicles require 5,000 BDT, standard vehicles 7,000 BDT, premium vehicles 10,000 BDT, and SUVs 15,000 BDT. The deposit is refunded after vehicle inspection upon return.

Security Deposits
security depositvehicle typesdeposit amounts

What is your cancellation and refund policy?

For car rentals: full refund with 24+ hours notice, 50% refund with 12-24 hours notice, no refund within 12 hours. For travel packages: full refund with 30+ days notice, 70% refund with 15-29 days notice, 50% refund with 7-14 days notice. Special circumstances are handled case-by-case.

Cancellation Policy
cancellation policyrefundsnotice periods

Do you offer corporate or business rates?

Yes, we offer special corporate rates for business clients. Corporate packages include volume discounts, monthly billing options, dedicated account managers, and priority booking. We also provide corporate travel packages with business-friendly accommodation and transportation options.

Corporate Rates
corporate ratesbusiness clientsvolume discounts

Are there seasonal price variations?

Yes, prices vary by season. Peak season (November-March) has higher rates due to increased demand. Off-season (April-October) offers 15-25% discounts. Special events and festivals may have premium pricing. We recommend booking early for peak season to secure better rates.

Seasonal Pricing
seasonal pricingpeak seasonoff-season

What is included in the quoted price?

Car rental prices include the vehicle, professional driver, basic insurance, fuel for the rental period, and roadside assistance. Travel package prices include accommodation, transportation, meals, tour guides, entrance fees, and 24/7 support. Optional services are clearly marked as additional costs.

What's Included
included servicesbasic insurancefuel

Do you offer installment payment plans?

Yes, we offer flexible payment plans for travel packages and long-term rentals. For packages over 50,000 BDT, we offer 2-3 installment options. Long-term car rentals can be paid monthly. All payment plans require initial deposit and are interest-free.

Payment Plans
installment planspayment optionslong-term rentals

What are the fuel and mileage policies?

Our standard policy includes fuel for the rental period. For long-distance travel, we may apply fuel surcharges. There are no mileage restrictions for local rentals. For inter-city travel, we calculate fuel costs based on distance and current fuel prices.

Fuel & Mileage
fuel policymileage restrictionsfuel surcharges

Do you offer insurance packages?

Yes, we offer comprehensive insurance packages. Basic insurance is included in all rentals. Extended coverage includes collision damage waiver, personal accident insurance, and roadside assistance. Premium packages offer full coverage with zero deductible options.

Insurance Options
insurance packagesbasic insuranceextended coverage

What are the group booking discounts?

Group bookings receive special discounts: 4-6 people get 10% discount, 7-10 people get 15% discount, and 10+ people get 20% discount. Family packages include additional child-friendly activities. Corporate groups get volume discounts and priority booking.

Group Discounts
group discountsfamily packagescorporate groups

How do I get a price quote for custom packages?

To get a custom package quote, contact our travel experts with your requirements including destinations, duration, group size, accommodation preferences, and special activities. We provide detailed quotes within 24 hours, including all costs and optional add-ons.

Custom Quotes
custom packagesprice quotestravel experts

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